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Scott Brothers at Vegas wildcard

If you missed the recent Las Vegas Market, see our video coverage from the showrooms. Watch now! (Sponsored by Acceptance Now.)

BLOGS

  • David Perry

    Bedding Today

    David Perry

    August 22, 2017

    ISPA’s latest quarterly figures marred by 3 big asterisks

    There was no big asterisk on the quarterly bedding report issued the other day by the International Sleep Products Assn. But there should have been. That’s what one bedding leader said to me at the recent Las Vegas Market, as we assessed that eye-opening ISPA report, which showed the industry in negative shipment territory. Dollars were down 6.8% in the second quarter and are down 3.5% year to date, while units were down 8% in the second quarter and are down 6.2% year to date. Those bleak results had many bedding leaders shaking their heads in ...

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  • Epperson

    An Insider's View

    Jerry Epperson

    August 21, 2017

    Take heed … but be cautious and consider the source’s motivation

    Beware! This is the silly season for both economists and stock market mavens. All are seeking a rare opportunity at fame and fortune. The stock market, at 22,000 on the Dow, is an all time high, which flies in the face of the various market watchers who have claimed we are moments away from a free fall. Many are tempted to time a big report or press release saying, “Today is the peak; the market will fall __% from here.” I saw one just yesterday. The idea is that if you happen to be the one who is right ...

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  • Bill McLoughlin

    Furniture Everyday

    Bill McLoughlin

    August 17, 2017

    How to make ‘customer experience’ more than a buzzword

    It seems almost everyone today is talking about “customer experience.” It has become the retail buzzword du jour, ranking with such classics as “taking it to the next level,” “thinking outside the box,” or my personal favorite, “right-sizing,” (does anyone ever feel “right” after they’ve been “sized” to the unemployment line? And as with so many other buzzwords, the meaning becomes cloudier with increased usage. Ask five people to describe what it means to deliver a great customer experience, and you’ll get several different answers, although most will likely describe something akin to what used to be called ...

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  • David Perry

    Bedding Today

    David Perry

    August 15, 2017

    Summer Las Vegas Market: Missed opportunity for retailers

    Another Las Vegas summer market is in the books, and, as usual, reports on traffic varied widely. While I got a number of positive reviews in on-the-record conversations with bedding exhibitors, their private assessments were generally not as positive. One even went so far as to say the summer market should be “euthanized.” When I asked one leading bedding exhibitor for his impression of traffic, I received this clever response: “I am amazed at the traffic.” Was he amazed at how good the traffic was, or was he amazed at how light the traffic was? He wasn’t saying, which ...

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