NHFA Mich. meetings set Sept. 12-13
By Furniture Today Staff -- Furniture Today, September 3, 2001
GRAND RAPIDS, Mich. — The Michigan chapter of the National Home Furnishings Assn. will meet Sept. 12 at the Hilton-Grand Rapids Airport here and on Sept. 13 at the Holiday Inn Southfield in Southfield, Mich.
The same program will be presented at both meetings.
Featured speaker is Samantha Kurtz, president of Kurtz & Associates, who will discuss sales training, focusing on "how to make the hesitant customer fall in love with you for life." Topics will include:
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Developing unshakeable customer loyalty.
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Maintaining the customer's positive interest in all sales situations.
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Helping your sales force be cooperatively productive.
For information or to register, contact Janet Flynn, NHFA chapter coordinator, at (800) 888-9590, ext. 6132, or via e-mail to jflynn@nhfa.org.
