La-Z-Boy plant wins ISO 9002
By Furniture Today Staff -- Furniture Today, May 26, 2002
SILOAM SPRINGS, Ark. — La-Z-Boy Residential's plant here has been granted ISO 9002 certification from the International Organization for Standardization, certifying the facility meets or exceeds all 20 of the ISO quality standards.
"Our Siloam Springs plant actively pursued certification by placing quality measurements at every stage of production," said Larry Woolace, vice president of manufacturing for La-Z-Boy Residential.
The plant is the company's second facility and its first in the United States to be certified. The La-Z-Boy Canada plant in Waterloo, Ontario, achieved ISO certification in 1999. The Siloam Springs plant also won the Arkansas Level 2 Quality Award, presented to businesses that demonstrate a commitment to the use of total quality principles.
"It is our intent to obtain ISO 9000 certification in all our residential manufacturing facilities within the next two years, and we have a plan in place to achieve this objective," said Woolace.
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La-Z-Boy Calif. plant gets ISO designation
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