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RightLinx to shut down after selling Knowit

By Brian Carroll -- Furniture Today, April 28, 2002

HIGH POINT — RightLinx has sold its Knowit sales force automation software suite to Symetri, an e-business consultancy based here, and will shut down all other operations this month. Terms of the sale were not released.

RightLinx, an e-business software specialist, acquired Knowit more than a year ago and used it to anchor several business-to-business software products tailored for the furniture industry. Those products did not generate enough support among manufacturers to keep RightLinx going, said Bill Millis, co-founder and investor in the High Point-based company.

"I'm really pleased Knowit customers can have confidence that the software is in good hands," Millis said. "Nikhil Poddar (the company's co-founder) and I had a vision two years ago when we started RightLinx. Symetri is going to realize that vision."

Knowit automates manufacturer-to-retailer sales transactions and provides retailers with analytical data such as buying patterns and trends for forecasting.

"Our first objective is to assure current Knowit software customers a seamless transition without any interruption in current service and support agreements," said Ron Jones, Jr., president of Symetri.

Jones said Symetri plans to enhance Knowit's file synchronization process and add browser-based functionality such as order status, and product and fabric availability.

Symetri clients include Broyhill, Sealy and the National Home Furnishings Assn. Knowit users include Broyhill, Bradington-Young, Norwalk, Lane, Riverside and Barcalounger.

"We're excited to learn that Symetri has acquired the Knowit software," said Morris Cornwell, vice president of business technology at Broyhill. "Symetri has been a trusted e-business partner for Broyhill Furniture, and we look forward to the energy, innovation and reliability that Symetri will bring to the product."

Specializing in strategy, design and development of e-business applications, three-year-old Symetri has offices in High Point and Atlanta.

RightLinx, also launched in 1999, will "cease to exist" in a few weeks, Millis said. "At least we've been able to survive and have been able to provide tools in import logistics and order management and fulfillment."

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