Hamilton & Spill changes reps' titles
By Furniture Today Staff -- Furniture Today, December 23, 2001
RICHMOND, British Columbia — Case goods importer and manufacturer Hamilton & Spill is changing the titles of its sales representatives to territory managers.
In addition to better fitting the title to the job, customers will see tangible benefits from the change, said Mick Verjee, president and chief executive officer.
"It reinforces the reality that territory managers are Hamilton & Spill and are not just responsible for making sales, but assisting with pre-sales, delivery and after-sales service," he said.
"We agreed that this change will increase our professionalism in presenting, selling and servicing our line with pride," Verjee said.
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