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Top 20 U.S. department stores
By Furniture Today Staff -- Furniture Today, November 25, 2001
| Top 20 U.S. department stores | ||||||
|---|---|---|---|---|---|---|
| Rank | Store, headquarters, affiliation, notes | Estimated furniture and bedding sales in $ millions | Percent change 1999 to 2000 | Furniture, bedding sales as % of total company sales in 2000 | ||
| 2000 | 1999 | 2000 | 1999 | |||
| 1 | 1 | JCPenney, Plano, Texas | $725.0 | $723.0 | 0.3% | 3.9% |
| Independent. Fiscal year ended Jan. 27. Operates 200 furniture departments and four bedding departments, as well as 39 home stores. Targets consumers with annual household incomes between $30,000 and $80,000. Under the leadership of new CEO Allen Questrom, JCP is rebuilding itself by closing non-performing stores (48 last year, 44 more in February), changing its merchandise and marketing approach and instituting aggressive efforts to stay on top of trends. Plans an $80 million advertising campaign for the fall. Promotions will cross preprint, direct mail, TV and radio with high-impact ads for the fall and holiday seasons. Preprints will be increased, both in drops and page counts, direct mail and TV will be targeted for store-wide events and weekends, and Super Saturdays will emphasize high-impact key items. In addition, JCPenney will use its massive database to maximize and expand direct-mail efforts. Redesigned Web site in March with a "For the Home" section featuring furniture. Formed a task force in June to look at all issues surrounding furniture — stores, merchandising, vendors, warehousing and delivery. Will begin to develop merchandise and promote it more frequently with home-store-only events. Comparable store sales were down 2.3% in 2000. Total 2000 store, catalog and Internet sales, $18.8 billion, down 2.9% from 1999. | ||||||
| 2 | 5 | Macy's West, San Francisco | $185.0 | $158.1 | 17.1% | 4.3% |
| Federated. Fiscal year ended Feb. 3. In September 2000, opened a prototype home store in Costa Mesa, Calif. This free-standing home unit integrates furniture with home textiles and tabletop. The layout separates product by the room it belongs in, rather than dividing merchandise into product categories. Operates two more full-line units in Las Vegas and San Diego area. Home stores average 125,000 square feet. Eight free-standing furniture and floor covering units average 55,000 square feet. In April, introduced its first advertorial keyed to the metro San Francisco market in a 10-page presentation tied to the launch of the Donna Karan Home collection and also showcasing furniture and tabletop. In June, Federated agreed to acquire Liberty House, Hawaii's largest retailer, including 11 department stores and seven resort and specialty stores, which will become part of Macy's West. Total 2000 sales, $4.27 billion, a 6.4% increase over $4.01 billion in 1999. | ||||||
| 3 | 2 | Rich's Lazarus Goldsmith's, Atlanta | $184.0 | $192.4 | -4.4% | 8.3% |
| Federated. Fiscal year ended Feb. 3. Operated 25 units as Rich's in Alabama, Georgia and South Carolina; 45 as Lazarus in Indiana, Kentucky, Ohio, Pennsylvania and West Virginia; and six as Goldsmith's in Tennessee. Rich's opened its third full-service furniture showroom in July 2000. Lazarus plans to open two units, including a full-line furniture showroom, in fall 2001, and close two other Columbus, Ohio, units in January 2002. Lazarus opened its first Masterpiece sleep shop in February 2001. Total 2000 divisional sales were $2.21 billion, a 1.5% increase over $2.18 billion in 1999. | ||||||
| 4 | 4 | Macy's East, New York | $170.0 | $161.0 | 5.6% | 3.5% |
| Federated. Fiscal year ended Feb 3. Operated 90 units in 2000, including its first store outside the continental United States in San Juan, Puerto Rico, opened in November. Seventeen former Stern's locations will be converted to Macy's East stores this year. All units will remain in operation during the transition. Following the conversion, Macy's East will operate 107 units in 15 Eastern states. Had six free-standing furniture stores in 2000; two more opened this summer, one in Queens, N.Y., and one in Cherry Hill, N.J. Home stores average 73,000 square feet gross, with just over 60,000 square feet of selling space. In addition, furniture is in 16 of the full-line department stores. Unveiled a new lifestyle presentation in its Paramus, N.J., store in April. Plans are in the works for additional home stores to open in early 2002. Total 2000 sales were $4.8 billion, a 2.6% increase from $4.68 billion in 1999. | ||||||
| 5 | 3 | Marshall Field's, Minneapolis | $162.0 | $168.0 | -3.6% | 5.4% |
| Target Corp. Fiscal year ended Feb. 3. At the end of 2000, operated 64 units in eight states as Dayton's, Hudson's and Marshall Field's. Changed the name of all stores to Marshall Field's in January; all are expected to have the new nameplate by this fall. Revenues totaled $3 billion in 2000, down 2% from 1999. Comparable-store sales were down 4%. | ||||||
| 6 | 6 | Dillard's, Little Rock, Ark. | $131.0 | $134.0R | -2.2% | 1.5% |
| Independent. Fiscal year ended Feb. 3. Furniture and bedding carried in 63 units during 2000. Home furnishing sales, as a percent of total sales, slid to 9.2%, compared to 9.3% in 1999. In November, said it would put renewed emphasis on home furnishings and set up a Home Merchandising division to centralize home buying functions formerly spread among the five regional groups. This year, plans to open seven stores and expand three existing units. Total 2000 sales were $8.6 billion, down 1.3% from 1999 total sales of $8.7 billion. | ||||||
| 7 | 7 | Robinsons-May, N. Hollywood, Calif. | $107.0 | $102.0 | 4.9% | 4.9% |
| May. Fiscal year ended Feb. 3. Operates stores in nine West Coast markets, including Los Angeles/Orange County; Riverside/San Bernardino, Calif.; Phoenix; San Diego; and Las Vegas. Did not open or close any stores last year. One store is scheduled to open later this year. Total sales, $2.17 billion. | ||||||
| 8 | 10 | The Bon Marche, Seattle | $106.0 | $96.5 | 9.8% | 10.4% |
| Federated. Fiscal year ended Feb 3. Operates 42 units, with the bulk in Washington, and others in Idaho, Montana, Oregon and Wyoming. Will open a 65,000-square-foot full-line, upscale store in Helena, Mont., in November, the test of a new format with a single entrance, centralized sales areas and specially designed shopping carts — an upscale interpretation of Kohl's. Will also open a store in Wentatchee, Wash., in November. Total 2000 sales were $1.02 billion, a 4.5% increase over $975 million in 1999. | ||||||
| 9 | 8 | Hecht's, Arlington, Va. | $102.0 | $100.0 | 2.0% | 4.1% |
| May. Fiscal year ended Feb. 3. Operates under the names Hecht's and Strawbridge's in 19 markets, including metro Washington; metro Philadelphia (Strawbridge's); Baltimore; and Norfolk and Richmond, Va. Closed one store last year. This year, opened five stores in Nashville, Tenn., a new state for the retailer. The stores were part of nine locations May purchased from Saks in March. May plans to open two Hecht's stores later this year. Hecht's will operate a former Wards store in Waldorf, Md., as an expansion of its existing store there. The remodeled store will open in 2002. May's largest division saw overall sales rise to just over $2.5 billion in 2000. | ||||||
| 10 | 9 | Bloomingdale's, New York | $95.0 | $99.8 | -4.8% | 5.1% |
| Federated. Fiscal year ended Feb. 3. Two former Stern's units in Willowbrook and Bridgewater, N.J., will convert to Bloomingdale's, with units closing in August and reopening in 2002. Plans to open a 130,000-square-foot Home Store in downtown Chicago and another home unit in the Las Vegas area in 2002. Currently operates two free-standing home stores in Newport Beach, Calif., and Boston. Began testing "b.home," a 10,000-square-foot area within the furniture department aimed at a younger, more casual customer. Total 2000 sales were $1.86 billion, a 3.9% increase over $1.79 billion in 1999. | ||||||
| 11 | 13 | Carson Pirie Scott, Milwaukee | $90.0 | $85.0R | 5.9% | NA |
| Saks. Fiscal year ended Feb. 3. Operates 33 Carson Pirie Scott stores in Illinois, Indiana and Minnesota, 11 Boston stores in Wisconsin and 14 Bergner's in Illinois. Furniture is offered in seven department stores as well as in five free-standing furniture galleries — four Carson's in Illinois and one Boston store in Milwaukee. Furniture brands carried include Bernhardt, Century, Lane, Sherrill, Sealy, Simmons and Stearns & Foster. The 40-unit Herberger's, part of the Carson Pirie Scott division, does not carry furniture. | ||||||
| 12 | 11 | Foley's, Houston | $89.0 | $85.0 | 4.7% | 4.0% |
| May. Fiscal year ended Feb. 3. Operates stores in 17 markets, including Houston, Dallas/Fort Worth, Denver, San Antonio, Austin, Texas, and Oklahoma City. Foley's opened four stores last year — in Denver, Dallas, San Antonio and Frisco, Texas — and closed one. Three Foley's have opened so far this year in Louisiana, two in Baton Rouge and one in Lafayette. The stores were part of nine locations May purchased from Saks in March. Four more Foley's stores are set to open later this year. By 2002, Foley's will operate in six former Wards stores. One will be an expansion of an existing store; the others will be new. Offers medium to high-end furniture. Total sales, $2.2 billion. | ||||||
| 13 | 12 | Burdines, Miami | $85.0 | $75.6 | 12.4% | 5.8% |
| Federated. Fiscal year ended Feb. 3. The Miami-based division operated 53 units in 2000, including seven free-standing furniture galleries which offer in-home design services. Opened its eighth furniture gallery in February 2001, a 50,000-square-foot unit in Clearwater, Fla. Total 2000 sales were $1.47 billion, a 6.2% increase over $1.38 billion in 1999. | ||||||
| 14 | 14 | Kaufmann's, Pittsburgh | $62.0 | $59.0 | 5.1% | 3.9% |
| May. Fiscal year ended Feb. 3. Operates in 22 markets, including Pittsburgh; Cleveland; and Buffalo and Rochester, N.Y. Also operates six free-standing Kaufmann's Furniture Galleries in western Pennsylvania and upstate New York, including two opened in 2000 in suburban Pittsburgh and Syracuse, N.Y. Among the suppliers for the Kauffmann Furniture Galleries are Natuzzi, Bauhaus, Bassett, Sealy, Serta and Karastan. Total sales for the division were basically flat at $1.6 billion. Also opened one department store last year in Johnson City, N.Y. One store is scheduled to open later this year. | ||||||
| 15 | 15 | Famous-Barr, St. Louis | $56.0 | $58.0 | -3.4% | 4.2% |
| May. Fiscal year ended Feb. 3. Operates stores under the names Famous-Barr, L.S. Ayres and The Jones Store in 24 markets, including metro St. Louis metro, metro Kansas City (The Jones Store) and Indianapolis (L.S. Ayres). Opened a store in Des Moines, Iowa, in July 2000 and closed one. One store is scheduled to open later this year. Total sales, $1.3 billion. | ||||||
| 16 | 16 | Filene's, Boston | $49.0 | $45.0 | 8.9% | 2.7% |
| May. Fiscal year ended Feb. 3. Operates in 16 markets, including metro Boston, southern Connecticut, metro Hartford, Conn., metro Providence, R.I., and Albany, N.Y. Did not open or close any stores last year. Total sales, $1.8 billion. | ||||||
| 17 | 17 | Stern's, Paramus, N.J. | $46.0 | $41.3 | 11.5% | 5.4% |
| Federated. Fiscal year ended Feb. 3. Federated said in February 2001 it planned to close the division. Nineteen of Stern's 24 locations in New York and New Jersey will be converted to Macy's and Bloomingdale's, with the remaining five units closed. Total 2000 sales were $850M, a 1.2% increase over $840M in 1999. | ||||||
| 18 | 18 | Boscov's, Reading, Pa. | $40.0 | $41.1 | -2.7% | 4.4% |
| Independent. Fiscal year ends in January. Operated 36 units at the end of 2000 in Pennsylvania, New York, New Jersey, Maryland and Delaware. Closed a store in Levittown, Pa., in April. Plans to open three units this fall, one each in Nanuet, N.Y.; Christiana, Del.; and Eatontown, N.J. Also plans to open another unit in New Jersey in spring 2002. | ||||||
| 19 | 19 | Elder-Beerman, Dayton, Ohio | $30.1 | $26.0 | 15.8% | 4.6% |
| Independent. Operates 62 department stores and two free-standing furniture stores in eight Midwestern states. In addition to the furniture stores, furniture was carried in 12 of the department stores in 2000. Units opening this year are based on a new format — at about 55,000 square feet, the format is 20% smaller than previous units — and target younger consumers. Currently, six new-format stores have opened, with five more scheduled to open this fall and five more planned for 2002. Total sales, $656 million, up 2.9% from $638 million in 1999. | ||||||
| 20 | 20 | Meier & Frank, Portland, Ore. | $30.0 | $24.0 | 25.0% | 5.2% |
| May. Fiscal year ended Feb. 3. The smallest division of May. Operates seven stores in the Portland (Ore.)/Vancouver (Wash.) area and 13 stores in Utah and Idaho. The latter 13 stores are former ZCMI stores, which opened under the Meier & Frank name last year. Total sales, $581 million. | ||||||
| NA = Not available R = Revised | ||||||
| All sales information, except for that supplied by publicly held companies which break out furniture sales, are Furniture/Today market research estimates. All data for calendar 2000 and 1999, unless otherwise noted. | ||||||
| Source: Furniture/Today market research | ||||||
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