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By Furniture Today Staff -- Furniture Today, September 17, 2001

Merchandise/display mix
Percentage of sales Products carried Percentage of selling space
Upholstery
25% Stationary upholstery 26%
7% Motion chairs 6%
5% Motion upholstery 5%
Case goods
11% Master bedroom 11%
4% Youth bedroom 5%
7% Dining room 8%
5% Dinette/casual dining 6%
5% Occasional tables 5%
4% Entertainment centers 4%
4% Home office 5%
Accessories
1% Lamps 2%
11% Other accessories 2%
1% Area rugs 1%
Other
8% Bedding 8%
2% Other* 6%
*Other includes appliances, electronics and water mattresses
Merchandise/display mix
Vendor performance experience
Delivery span
Average time span between time of order from manufacturer to delivery
Medians in weeks
Bedding 1
Master bedroom 6
Youth bedroom 5
Dining room/casual dining 6
Entertainment centers 6
Desks/home office 6
Occasional tables 5
Upholstery (stationary/motion) 6
Recliners 6
Outdoor furniture 4
Damaged goods
Percentage of goods received from manufacturer that must be repaired or returned
Medians
Case goods 8%
Upholstery 3%
Decorative accessories 2%
Sourcing
Number of manufacturers used
Medians
Bedding 2
Master bedroom 5
Youth bedroom 2
Dining room 4
Entertainment centers 3
Desks/home office 3
Occasional tables 5
Upholstery (stationary/motion) 6
Recliners 2
Outdoor furniture 1
Lamps 5
Area rugs 2
Other decorative accessories 10
Imports
Percentage of stores that import directly 22%
Imported product
Of those stores importing directly, the percentage that import...
Dining room/casual dining 55%
Master bedroom 47%
Leather upholstery 45%
Entertainment centers 39%
Occasional tables 37%
Desks/home office 33%
Fabric-covered upholstery 20%
Lamps 18%
Recliners 16%
Youth bedroom 14%
Other decorative accessories 14%
Area rugs 6%
Outdoor furniture 6%
Source: Furniture/Today market research and BDO Seidman
Delivery charges
Stores that charge for delivery
No charge 35%
Outside local area 26%
All deliveries 39%
Special orders
Percentage of sales that are special order
Medians
Bedroom 25%
Dining room/casual dining 25%
Entertainment centers 15%
Desks/home office 20%
Occasional tables 20%
Fabric-covered upholstery 48%
Leather upholstery 30%
Deposits
Percentage of stores that require a deposit on special orders 97%
Median percentage of order required for deposit 25%
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