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By Furniture Today Staff -- Furniture Today, September 11, 2005

Revenue sources
Merchandise sales 98%
Finance/credit income 1%
Income from services &1%
Other income &1%
Expense allocation
Merchandise costs 62%
Payroll 17%
Occupancy costs 6%
Advertising 5%
Other 10%

Advertising & promotions

A median of 6% of sales is allocated to advertising & promotions

Allocating the ad budget
% of ad dollars spent on ...
Newspaper 36%
TV 24%
Radio 12%
Direct mail 12%
Other* 16%
% of retailers using each type of advertising in 2004
Newspaper 84%
National magazine 5%
Local/regional/state magazine 15%
TV 53%
Radio 50%
Direct mail 51%
In-store events 14%
Internet 18%
Yellow Pages 55%
Sponsorships 21%
Other* 8%

*Other includes local, regional, state, national magazines, in-store events, the Internet, Yellow Pages, sponsorships, billboards, etc.

Employees and payroll

Number of employees by function
Full-time Part-time
Administrative office 21% 88% 12%
Sales 35% 92% 8%
Warehouse, delivery 37% 95% 5%
Repair/deluxing 3% 94% 6%
Janitorial/maintenance 2% 83% 17%
Other 2% 94% 6%
Number of employees by function
Payroll allocation
% of payroll dollars spent on ...
Sales 43%
Warehouse, delivery 23%
Repair/deluxing 2%
Janitorial/maintenance 1%
Other 2%
Administrative, office 29%

A median of 17% of payroll expense goes to fringe benefits

Sourcing

Direct imports

34% of retailers imported directly in 2004

11% of retailers who did not import directly in 2004 will in 2005, while 4% who imported in 2004 will not in 2005

20% of their sales are accounted for by direct imports

% of direct importers importing each product ...
Master bedroom 76%
Dining room/casual dining 71%
Occasional tables 41%
Entertainment centers 39%
Desks/home office 27%
Youth bedroom 22%
Leather upholstery 54%
Fabric-covered upholstery 40%
Recliners 17%
Lamps 12%
Area rugs 9%
Other decorative accessories 18%
Outdoor furniture 6%
Other 5%
Importing from ...
China 73%
Canada 31%
Mexico 28%
Italy 28% Vietnam 21%
Other Asian country 21%
Brazil 14%
Other Western European country 6%
India/Pakistan 4%
Middle East 4%
Other Latin American country 4%
Eastern European country 4%

The sales floor

Space allocation
Sales 71%
Administrative 5%
Warehouse 23%
Other 1%
Outsourcing
% of retailers outsourcing ...
Payroll administration 30%
Web-site development/maintenance 21%
Delivery 14%
Employee benefits administration 13%
Accounts receivable/billing 4%
Deluxing 4%
Other IT functions 4%
Other 3%
% of retailers offering as fringe benefits
Full-time Part-time
Dental insurance 29% 5%
Health insurance 75% 13%
Merchandise discounts 81% 85%
Other 3% 5%
Other insurance, life, disability, etc. 25% 5%
Retirement/pension plan 42% 17%
Sick leave with pay 67% 33%
Vacation with pay 92% 37%
% of retailers offering as fringe benefits
Merchandise and display mix
medians
Percentage of Average number of
Sales Selling space Lines carried SKUs on sales floor % special order
Bedding 10% 8% 2 14 10%
Master bedroom 13% 15% 6 15 25%
Youth bedroom 1% 5% 3 5 20%
Cribs and other infant furniture &1% 1% 1 2 20%
Dining room 6% 9% 5 10 25%
Dinette/casual dining 5% 6% 4 15 10%
RTA 0% 4% 3 18 15%
Entertainment centers 3% 5% 4 15 15%
Desks 1% 3% 3 8 10%
Other home office &1% 2% 3 5 32%
Occasional tables 5% 5% 6 40 15%
Stationary upholstery 20% 25% 6 40 40%
Motion upholstery 3% 5% 2 10 29%
Motion chairs 5% 5% 3 40 20%
Lamps 1% 2% 5 51 10%
Area rugs &1% 2% 2 40 15%
Wall decor &1% 2% 5 56 10%
Other accessories &1% 2% 10 175 10%
Outdoor furniture &1% 4% 2 11 20%
Fabric vs. leather % of sales
Fabric Leather
Stationary upholstery 77% 23%
Motion upholstery 72% 28%
Recliners 66% 34%
Best-selling price points
medians
Fabric-covered sofa $799
Leather-covered sofa $1,099
Recliner $449
Casual dining $699
Formal dining $1,500
Master bedroom $1,499
Youth bedroom $499
Cocktail table $269
Lamp $99

18% of stores carry private label merchandise

accounting for a median of 15% of their sales

Private-label products offered
by retailers carrying private label
Bedding 60%
Bedroom 29%
Dining 19%
Leather upholstery 29%
Fabric upholstery 36%
Accessories 12%
Other 5%
Direct importers find sources by ...
Other includes trade advertising, buying group, travel to factories
Attending U.S. shows where sources exhibit 64%
Using a sourcing agent 22%
Referral by other retailer(s) 17%
Attending international shows where sources exhibit 14%
Other 14%

Buying groups

19% of retailers belonged to a buying group in 2004

7% plan to join in 2005

number of markets attended
% of retailers attending ...
None 11%
One or two 58%
Three to five 28%
Six or more 3%
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