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Measuring your store's performance

By Furniture Today Staff -- Furniture Today, December 24, 2006

Performance Comparisons
Your store Your store
All stores 2006 goal 2007
Source: Furniture/Today market research and Karen Haver, CPA
Revenue sources
Merchandise sales 96%
Finance/credit income 1%
Income from services 2%
Other income 1%
Space allocation
Percentage of gross square feet
Selling 73%
Administrative 5%
Warehouse 22%
Other &1%
Expense allocation
excluding income taxes
Merchandise costs, including freight 56%
Payroll costs including commissions and fringe benefits 23%
Occupancy costs 11%
Advertising 7%
All other costs 3%
Payroll costs by wages and benefits
Wages/salaries, including commissions and bonuses 81%
Fringe benefits 19%
Payroll costs by function
Percentage of payroll dollars spent on
Sales 43%
Administrative, office 32%
Warehouse, delivery 20%
Repair/deluxing 2%
Janitorial/maintenance 1%
Other 2%
Average pay rates
medians
Buyers, if separate position $62,000
Store managers 53,000
Sales managers 52,000
Sales staff, full-time 38,500
Advertising costs by media
Percentage of ad dollars spent on
Newspaper 37%
TV 24%
Radio 12%
Direct mail 11%
Other 16%
Other includes local, state, regional and national magazines, in-store events, the Internet, the Yellow Pages, sponsorships and billboards.
Efficiency measures
medians
Hours open per week 54
Sales per sales employee $543,211
Sales per square foot of selling space $148
Gross margin percentage 43%
Return on sales 3%
Return on assets 5%
Return on net worth 5%
Stock turns 3.0
Close ratio 36%
Merchandise Comparisons
Medians for Your store Your store
all stores 2006 goal 2007
Bedding
Percentage of sales 13%
Percentage of selling space 6%
Number of SKUs 19
Number of lines 2
Master bedroom
Percentage of sales 14%
Percentage of selling space 15%
Number of SKUs 19
Number of lines 5
Youth bedroom
Percentage of sales 1%
Percentage of selling space 1%
Number of SKUs 6
Number of lines 3
Formal dining
Percentage of sales 7%
Percentage of selling space 6%
Number of SKUs 10
Number of lines 4
Casual dining
Percentage of sales 5%
Percentage of selling space 5%
Number of SKUs 25
Number of lines 5
Entertainment centers
Percentage of sales 2%
Percentage of selling space 2%
Number of SKUs 14
Number of lines 4
Occasional tables
Percentage of sales 4%
Percentage of selling space 5%
Number of SKUs 49
Number of lines 5
Desks
Percentage of sales 1%
Percentage of selling space 1%
Number of SKUs 10
Number of lines 3
Stationary upholstery
Percentage of sales 20%
Percentage of selling space 30%
Number of SKUs 32
Number of lines 5
Motion upholstery
Percentage of sales 2%
Percentage of selling space 5%
Number of SKUs 8
Number of lines 2
Motion chairs
Percentage of sales 5%
Percentage of selling space 8%
Number of SKUs 36
Number of lines 3
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