• Andrea Lillo

Employees, payroll, 2006

19% of retailers' total expenses go to payroll costs, including wages/salaries, commissions and fringe benefits

Employees by function
Percentage of total number of employees
Administrative/office 21%
Sales 34%
Warehouse/delivery 36%
Repair/deluxing 3%
Janitorial/maintenance 2%
Other 4%
Percentage of total number of employees by function that are
Full-time Part-time
90% Administrative/office 10%
94% Sales 6%
94% Warehouse/delivery 6%
94% Repair/deluxing 6%
86% Janitorial/maintenance 14%
98% Other 2%

Paying the sales staff

Percentage of retailers paying sales staff
Full-time sales managers Full-time sales associates Part-time sales associates
Hourly 9% 19% 35%
Hourly + commission 9% 19% 24%
Salary only 46% 13% 7%
Salary + commission 31% 17% 6%
Commission only 3% 30% 26%
Bonus for performance 2% 2% 2%

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