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Impact Consulting, FTC form alliance

ATLANTA — Impact Consulting Services and The Furniture Training Company have announced a strategic alliance, with Impact Consulting offering FTC online furniture and mattress sales training programs and services to industry retailers and manufacturers.

Impact Consulting is a management consulting firm that provides information to home furnishings manufacturers and retailers along with retail consulting, training and other services. FTC provides online training services in the form of furniture and mattress training modules, sales manager and sales associates training Webinars, and custom training development services.

"This strategy integrates with the other applications we offer on FurnitureCore.com, and will assist in measuring the performance of retailers and manufacturers," said Bob George, principal of Impact Consulting.

FTC says it has provided online training services for more than 13,000 associates at more than 750 furniture and mattress retailers. A survey of FTC clients found an increase of between 10% and 25% in sales from associates who participated in the training.

Impact Consulting will market FTC online sales training modules to its client companies and other retailers, work with FTC to expand its Webinar training programs, and introduce to industry manufacturers FTC's custom development services for creating manufacturer specific online product and sales training.

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