Wayfair.com promotes James Savarese to COO
February 11, 2014,
BOSTON — Online home furnishings retailer Wayfair.com has promoted James Savarese to chief operating officer, a new position for the company.
Savarese, previously senior vice president of operations, manages Wayfair's key operations worldwide and oversees sales, customer service, supply chain, merchandise operations and third-party partner programs. He continues to report to Wayfair CEO and co-founder Niraj Shah.
Savarese, in his previous position, is credited with transforming Wayfair's customer care organization and building its vendor direct supply chain.
Before joining Boston-based Wayfair in 2008, he spent seven years at Arrowstream, a supply chain services and software company, and worked as a consultant in Deloitte's London and Boston offices.