Wayfair to open customer service center in Utah
July 31, 2014,
BOSTON — Online home goods retailer Wayfair said it plans to open a customer service center next month in Orem, Utah.
“We are laser-focused on providing an unparalleled customer experience across all of our brands,” said Niraj Shah, CEO and co-founder of Wayfair. “The new Utah customer service center will allow us to scale current operations to meet the needs of our growing customer base.”
The Orem facility is Wayfair’s second in Utah. In 2012, the company opened a warehouse and customer service center in Ogden.