RSAs to give insights at Furniture/Today Bedding Conference
David Perry -- Furniture Today, May 31, 2012
CARTHAGE, Mo. — Bedding components suppliers Leggett & Platt is sending three Sleep Geeks to Furniture/Today's Bedding Conference next week. The retail sales associates will participate in a panel discussion June 7 on lessons bedding industry leaders can learn from RSAs.
The panel will feature Victoria Brown Patterson, store manager with MurMaid Mattress in Chattanooga, Tenn., Dr. Shari Peck, store manager with Mattress Firm in Naples, Fla., and Collin Cook, retail sales associate with Blacker's in Idaho Falls, Idaho.
Leggett & Platt executive Mark Quinn will lead the panel discussion and reveal the results of a national survey that gathered feedback from retail sales associates.
"Our goal is to show the bedding industry how much we need to be listening to RSAs," he said. "They are the closest connection to customers and it's crucial to make sure we learn from them and understand the issues they are facing."
The panel presentation will feature an audience response system. Quinn will ask the audience's opinion on various topics and show the results on a large screen. On that same screen, the audience's responses will be compared to the results from RSAs.
"Do industry leaders really know what their employees think? Are we in touch with issues facing retail sales associates? We hope the live polling will give the audience some valuable insights on these issues. Also, it should be a lot of fun," said Quinn.
The conference will take place in Aventura, Fla., June 6-8 at the Turnberry Isle Miami Resort.
Sleep-Geek.com is an online community for retail sales associates and bedding industry professionals. The Sleep Geek community is a place to form relationships, share sales advice and work on professional development through participation in Geek University, L&P said.
For more information on the conference, contact Furniture/Today's Heather Grant at email@example.com or call her at (336) 605-1061.