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Leslie Carothers
Leslie Carothers
Retail Ideas columnist

Hi, I'm Leslie Carothers, principal of The Kaleidoscope Partnership, a national company specializing in helping retailers and manufacturers use the internet and their websites to powerfully drive traffic and profitability. I have been involved in all aspects of the retail home furnishings business for over 25 years-especially with respect to sales, sales training, writing, speaking and consulting. By writing this blog, I hope to educate, inform and stimulate you to try new ideas in your own businesses that can help you make money and engage with today’s customers in ways that are fun, personalized and relevant –to them. I welcome all of your comments so we can have a shared dialogue benefitting our entire industry. Please feel free to either email me at leslie@tkpartnership.com or call me at 713-705.2482.



Tuesday, February 26, 2008
"It's time to drink the Kool-Aid." Ever heard that phrase? It's old and used a lot. So, I'd like to suggest a new phrase-" It's time to bite the Apple."

What does that mean exactly? If you've been into an Apple retail store, you will know. If you haven't, well, it's time to “bite the Apple” and go see and experience for yourself the most dynamic and exciting experience at retail to come along in quite some time. This past Sunday, I could not even move inside my local Apple retail store as there were so many people there.

Here are the things that I noticed about the Apple retail shopping experience:

1. The signage is world class and simple. I can find what I need on my own and immediately interact with it.

2. The people are extremely knowledgeable and friendly and helpful. All of them. No atti...Read More




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