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As bedding prices rise, commodity image wanes
T his week we tackle an issue that has been nagging at us for a while. It involves the “c” word — commodity. I hear it said the bedding industry produces and sells a “commodity,” white or off-white rectangles that are indistinguishable and thus command no more than rock-bottom prices.
The New York Times Magazine story on sleep we wrote about a few weeks ago invoked the commodity charge, characterizing U.S. mattress marketers as “traditionally a band of fast-talking, price-busting commodities brokers.” It also quoted Rick Anderson, president of Tempur-Pedic North America, as asserting the industry has turned the mattress “into a low-priced commodity.”
There’s no doubt that, generally speaking, the industry continues to rely on price- and sales-oriented advertising messages to “swing the doors” and drive business. But there’s also no doubt the industry has done something that several other home furnishings categories have failed to do: steadily raise prices over the years.
A look back at the average unit selling prices of sleep sets is highly instructive. The figures, compiled by the International Sleep Products Assn., reveal the AUSP has more than doubled in the past two decades, from $75.79 in 1987 to $157.26 in 2006.
Frankly, that performance separates bedding from some home furnishings categories, as analyst Jerry Epperson noted at ISPA’s recent industry conference when he released those figures. He said leather upholstery and wood furniture have seen deflation in recent years.
Here’s a thought: Maybe it’s the leather upholstery and wood furniture categories that have become commodities in recent years. Deflation in those categories has been pronounced, and it has made it much harder for retailers to make money. In contrast, bedding continues to be a key profit center in all types of home furnishings stores.
Furniture/Today’s consumer research has revealed that more than half the dollars spent on bedding are at price points of $1,000 and up. Gee, that doesn’t sound like a commodity to me.
While many retailers continue to use a commodity approach to promote bedding, the mattress category has steadily ascended the price ladder, and this at a time when some furniture categories are moving down that ladder. High-end bedding is represented in abundance on retail floors around the country. Consumers are increasingly purchasing those models.
Bottom line: The bedding industry has successfully broken out of the commodity mold that once characterized much of the industry. Bedding is the star category on retail floors, generating profit dollars that are the envy of the home furnishings industry.
Undetermined commented:
I have sold bedding retail for years and now rep. Price does "swing the door" but buying a bed is about comfort support and durability. In order to get consumers to make the cross from a "comodity buy" to a comfort buy, I would point out that if you want ice and water in the door on a new fridge you are going to pay 300 or 400 dollars more for it. You wouldnt buy a refridge that you cant fit milk into, why would you buy a mattress that you dont feel comfort on. sub zero, wolf, are some of the brands that "Get it" in the appliance business. Satisfy the real wants. Vendors that truly make quality products will prosper- the customer will then feel he needs the premium product
Undetermined commented:
FORGET about price, and go for the comfort.Every customer that comes thru the door is looking for one thing, COMFORT. Get the comfort itch taken care of and you sell, sell sell. I sell beds for the big and tall at $5000 a pop. Once the big person gets settled in it is easy to have them pony up the cash. Forget about numers and ratings, does not mean squat unless you make them corfortable in that bed.
Undetermined commented:
Thanks to all posters. Do we have a debate between old school and new school ways of selling? Of course price is an issue, but is the consumer after a $599 mattress or a better night's sleep? -Dave
Undetermined commented:
Wake up JR. SleepGeek is not asleep - promote price! - churn and burn baby. I don't care if it is stocks, copiers, cars. Start low and be quick. If you can talk them up, fine but it better be quick. Low margin but high volume: Promote price close quick and say - NEXT PLEASE!
Undetermined commented:
I totally disagree Sleep Geek. It is about more than comfort. You have to build value in a mattress these days. Consumers want to know more about the bed than if it is comfortable. Support systems and upholstery materials are key to building value. Get your head out of the 80''s and join us in the 21st Century. JR
Undetermined commented:
Not to contradict you Dave but I happen to know a lot about selling mattresses. The best way to turn that swing of the door into cold hard cash is to push comfort/price/promotion. Those are the things that brought us this far and those are the things that are going to bring us home baby. SG Power to the Rested
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