Seven tips for hiring a social media intern
Interns: They're young, cheap and desperate to build a resume. More importantly, a good intern could be just what your company needs to truly dive deep into the social media pool.
All the buzz and hype surrounding social media as a marketing tool sadly has failed to produce a major, widespread embrace by the furnishings world. Many vendors and retailers alike either have not created social network accounts or are inactive on their pages. However, vendors' and retailers' online social passivity does not always translate to a lack of interest in these ever-growing, hype-building distribution channels, like Facebook and Twitter.
Earlier in July, at the Atlanta Market, I spoke with vendors and retailers alike who confessed to still not understanding how to market themselves with social media. The interest was there, but many companies - even the top source for information in the home accents category, Home Accents Today - lack the resources necessary to hire a full-time social media maverick. Company presidents and money managers across the board can't justify paying another salary in these live-or-die economic times, particularly since monetizing and assigning a monetary value to social media proves to be difficult or impossible.
The answer to these hindrances: Hire a social media intern. There's a host of college students and recent graduates just waiting for the chance to prove themselves. With unemployment above 9%, the job/internship market is scrappier than ever, and a social media opening is sure to draw a ton of applications. The resulting question is "How do I pick the right applicant?"
Here are some tips to help you hire a game player:
• Firstly, make this a PAID internship. You don't have to handout a bar of gold per day, but some guaranteed monetary incentive will result in a stronger applicant pool.
• Target students. Posting on Craigslist would be a waste of time, send an internship description directly to university career departments. If you're located in a college town, make the internship year-long to add consistency to your posts.
• Look at what the applicant has done. An impressive resume should be easy to spot - extracurriculars, high GPA, challenging course load, volunteer work, past internship/job history, all those standards.
• "Stalk" your applicant. Check that the applicant has a Facebook, Twitter, LinkedIn page, etc. Note the extent with which the applicant uses his personal social media. Stalking can also be telling of the applicant's manners and ability to communicate.
• Check that your applicant understands business. Familiarity with social media is only half the game, a good applicant should understand that your business uses social media to promote itself and increase sales.
• Value appropriately channeled creativity. Business, advertising, and public relations majors aren't the only ones who know how to sell. An optimal social media intern should be creative enough to keep your pages and the conversations on them fresh.
• During interviews, make the applicant pitch him/herself. This serves as a good litmus test. The applicant should speak with ease, refer to specific strategies to increase your company's exposure, and drop a couple of terms you don't know. If what you hear doesn't sound informed or meet your business' needs, move along.
Think of an intern as an infantryman, a foot soldier: He/She holds the front line, but it's up to you to mastermind the campaign. Companies that most effectively use social media have a clear, defined strategy. Some manage to do this in-house while others outsource.
What experiences have you had with interns? What social media strategies work for you?
Denisha commented:
I see, I spuopse that would have to be the case.
Denisha commented:
I see, I spuopse that would have to be the case.
Valerie Lazear commented:
Thank you so much for writing about this Alex. I am a Home Furnishings Major with a Tech background and I would always get the confused look as to why I paired these two seemingly different worlds in my resume. People need to know that things are merging and no matter how good your products are if people don't know who you are whats the point. I run several sites to help online craft businesses promote themselves. You don't just need to know what Facebook is you need to use is as a tool to direct people to buy or become involved. I do know several computer junkies who don't know a a business plan from a to-go menu though... hire beware.
River commented:
Stay informatvie, San Diego, yeah boy!
brian commented:
It helps to have a real plan in mind, kids in college can be clueless, but they also can tell when you, and your lack of direction are a w.o.t. (waste of time). If they are dialed in, most have busy lives, and are not sitting around. The old adage things you get for free are worth nothing, does apply. They need money just like everyone else. my kids know the value of a REAL opportunity to get ahead in a company. if you have nothing else to offer but a task in a small crazy family business that you want to get done, then by all means pay
Midwest VP commented:
The most important advice given here is to pay for the service the 'intern' provides. While I am not a fan of the word intern per se (because it implies work for no/little compensation) the theory of getting value based services for FAIR renumeration is somethimg we should aspire to...basically, you get what you pay for, and you damn sure get what you do NOT pay for (inferior results). Social media works. All media works when done correctly with regard to cost benefit and demographic targeting. If it didn't, it wouldn't exist. Embrace this new pathway called Social Media to reach your targets...but pay a fair price to have it done right.
Stephen@
www.furniturestrategies.com
Mike Eisley commented:
All good suggestions. I have tried these things in my trade area. However, dont be surprised if when you find it difficult to find a college student with the necessary skills to help your company. I talked with 4 different students, 3 had no idea about business,especially the furniture business and 1 only wanted to work for companies that sold designer handbags for 90% off. If you can find the right intern, then absolutely get them onboard, but this generation doesnt know how to work hard, they just want to be told how great they are so that they can "feel" good about themselves






















