Pat Cory

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Technology’s Impact

It goes without saying that the Internet has forever altered the way we all do business. In terms of the ways customers interact with retailers, it is a real game-changer. Amazon.com and eBay serve as good examples. Their customers today have more choices than ever before when it comes to being active participants in the delivery experience.It is a point well-taken in the home furnishings industry... More

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A Clarification and In-Box vs. Open and Prep

First, I would like to address some of the comments that arose from my last blog and thank everyone who commented. (see earlier post)I would also like to acknowledge a mistake in my observations. Moving forward, I need to be sure they are thought out and encompass diverse viewpoints.The message I want to communicate here is that though there are very good companies who deliver nationally and inte... More

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Internet Deliveries

With the rise of e-commerce, last-mile delivery is an issue of key concern. To best meet the demand for the service, we need to consider two points: innovation and education. Innovation. When it comes to small-box deliveries, Internet retailers can easily use UPS or FedEx to ship to any zip code without a problem. Both the retailer and the consumer are able to track the delivery and have the cu... More

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Impact of logistics

Welcome to the launch of "Logistics and Home Delivery," where we'll be weighing in on various aspects of both and how they impact the retail furniture business.Logistics, you'll likely agree, is a fuzzy word that encompasses many meanings, while home delivery sounds like mere after-sale heavy lifting. Truth be told, the process of procuring and distributing home furnishings involves so... More